RETAINER = $500
Non-refundable Fee - this reserves your spot in my chair on an agreed upon DATE for your new install.
When upheld - this fee will be deducted from the total cost of service rendered. It does not apply to the purchase of hair OR imply ownership of hair purchased for your appointment.
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RESCHEDULES
If for some reason you cannot keep the previously agreed upon date and need to reschedule (and you gave sufficient notice) - the RETAINER carries a grace-period of 3-4 weeks.
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In the event that I need to reschedule - retainer fee will be accommodated within a stylist grace-period (4-6 weeks).
LATE / NO SHOW / CANCELATION
For the courtesy of other clients please be on time for your appointment. If you are more than 30min late you will need to reschedule.
NEW INSTALLS: In the event that you do not show OR need to cancel but give less than 72 hours notice - you forfeit the option to apply the RETAINER to the total cost of service billed.
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ADJUSTMENTS: In the event that you do not show OR need to cancel but give less than 48 hours notice - you must pay 50% of the missed service in order to rebook. This fee WILL NOT be applied to the reschedule (it is a cancelation fee for the missed appointment).
SPECIAL CIRCUMSTANCES
We understand that life happens (medical/family emergencies, weather, COVID) so please contact me as soon as you know you cannot keep your appointment.
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(handled on a case-case basis)